The role of IT in a business is not hidden to anyone, in-fact the success or failure of business are getting highly dependent upon their IT infrastructure, so no doubt establishing a high tech and highly available IT environment has been a business requirement for corporate houses, but same time being very dynamic, demanding with lack of skilled resources its not feasible for all business houses to deploy, maintain and manage its own IT environment; as it deviate their resources and attention from their core business, and hence missing optimum growth and profitability.

NPS offers its customers a total IT outsourcing services, by which customer can make a balance between their IT strategy and core business and can be assured that their IT infrastructure requirement is inline with their core business strategy, while reducing their operations cost for running a optimum and efficient IT environment. In our IT outsourcing services we take full responsibility of setting up complete IT environment at customer place, starting from Planning, designing, deployment, integration to 24x7 monitoring and management of complete setup, with agreed Service Level Agreement (SLA) and ensure that services are aligned with customer business requirement.

NPS offer following services in our IT outsourcing portfolio, customer can choose complete service range or a set of combination which suits their business requirement best:

IT consulting Service:

We have got experts team of certified technical consultant who can do a complete audit of your IT infrastructure and recommend the cost effective and feasible solution to optimize its performance.

Services offered in IT consulting services:

Network Infrastructure and Management Consultancy:

Network Security Consultancy:

Business Process Reengineering (BPR)

Enterprise Infrastructure Services:

This is the very important part of IT outsourcing, where we take responsibility of maintenance and management of complete IT infrastructure, the level of outsourcing is depend upon customer own infrastructure and requirement; If customer is already having their own infrastructure then we do staff deployment, maintenance and management of infrastructure; else customer can completely outsource it, and NPS will deploy, integrate and manage the complete infrastructure and services.

We offer following services under this head

Technology Deployment Services

Onsite Staff deployment

Remote monitoring and management

IT Help Desk Services:

With its 24x7 Help Desk- NPS provides a technical support desk function for providing manual or email call logging for incidents to its customer. The solution includes fault/incident logging in trouble ticketing system, and allocation of open ticket to On-site engineers, vendors or third party solution provider which ever is applicable on case to case basis