• IMaRC : International Management and Resource Center
  • IMaRC is a 24x7 service Center
  • It is headquartered in Bangalore
  • IMaRC facilities in Mumbai India, Singapore, Melbourne, Australia and New York USA

Trained and certified people

Hierarchical team structure

T1,T2 and T3 levels based on skill and experience

24 x7 manning with 3 shifts per day managed by shift manager for smooth handover

Engineers available on call for emergency

Skill based routing of calls

Knowledge-base problem resolution for sharing solution

Onsite engineer requirement any where in world is met by NPS/3D/Partner staff


NPS has a rich pool of professionals who have wide experience in multi-vendor products, which include Data, Voice, Application and Security management capabilities.

Majority of the resources are with the following certifications:

Microsoft Certified Systems Engineer

Certified Oracle Database Administrators

Sun Certified Network Professionals

Cisco Certified Networking Professionals - Switching & Routing

Cisco Certified Network Associates

Certified Information Systems Security Professionals

Certified Information Systems Auditors

BS Certified Lead Auditors

Certified Ethical Hackers

Sun Java Certified Professionals

Checkpoint Certified Security Engineers

Nortel Certified Professionals (Voice)

HP Open view certified Professionals

CA certified NMS professionals