CUSTOMERS

Being a highly customer oriented company, we continuously update our technology and support system to ensure that customer get highest level of satisfaction through out the service period. We offer following modes by which customer can get in touch with our customer support executive to lodge any fault or to have update on any service issue or reports.

Toll Free Number to IMaRC/local support desk

Remedy Client Login: To lodge a case or check real time status of faults or change request

Service Portal: NPS offer an interactive online service portal. The Portal provides enhanced visibility and control to customers via a simple-to-use browser interface. All the customized reports are available to customer depending upon customer’s requirement and SLA level. Customers can also check the status of trouble-tickets, review device health and monitor performance through this secure web portal