RESOURCE CENTRE

Spread across numerous countries of Asia-Pacific, ABC a leading beverage company was looking for a managed services partner who will 24x7 monitor and manage their network spread across 80 locations across Asia Pacific and provide a single point of contact for all managing all network related issues with the local system integrators and the product vendors. The network primarily comprises of high and medium end devices that includes core Passport, Cisco and Nortel Routers, Layer 3 switches and BayStack LAN Switches.

ABC NETWORKS is a world famous OEM and has wide spread customers across locations. ABC NETWORKS has a Network Operations Center (NOC) to address the faults of equipments monitored remotely/locally across different locations. The fault/incident management is a process driven delivery approach where in faults are logged and addressed by the ABC Networks’s NOC. To streamline the process and improve the quality of delivery of services, intended to outsource its services for helpdesk services.

Over the years, ABC has grown to be a global player with a strong regional heritage. With one of the most extensive and advanced telecommunications infrastructure, the Group offers unparalleled reach in Asia and beyond. SingTel’s highly developed international network provides direct connections from Singapore to more than 100 countries.

ABC Fair India is subsidiary of a Germany based Global fare company. The Company is known all over the world as a producer of capital goods exhibitions and a range of interesting events in other areas as well.